Stories / TDN 5.2
Switching from customer support into frontend development
Tier-2 customer support → Junior frontend engineer, remote-first startup
"I thought tech was for people with CS degrees. The cohort proved that wrong in week two."
/ ATTRIBPlaceholder Alumnus · Junior Frontend Engineer
I had been answering support tickets for three years and wanted a technical path out. The Frontend track gave me the structure I could not find on my own — React, TypeScript, shipping real components. My capstone became the onboarding for my current employer's customer portal.